Leading Cultural Change & Ethical Behaviour in Financial Services
The Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services is aimed at senior managers in financial services working across a range of roles and functions.
| Award Name | Special Purpose Diploma (Level 9 NFQ) |
|---|---|
| NFQ Classification | Special Purpose |
| Awarding Body | University College Dublin |
| NFQ Level | Level 9 NFQ |
| Award Name | NFQ Classification | Awarding Body | NFQ Level |
|---|---|---|---|
| Special Purpose Diploma (Level 9 NFQ) | Special Purpose | University College Dublin | Level 9 NFQ |
Duration
3 trimesters
Delivery is online
Entry Requirements
Students seeking admission to the MSc Pathway or its constituent programmes must possess:
An Honours degree in a relevant area in a business, legal or cognate discipline with a minimum Honours 2.2 and at least 3 years' relevant work experience.
or
Admission may also be considered for experienced professionals who do not meet the admission requirements as set out above, where they can demonstrate knowledge through their work i.e. they have more than 5 years’ experience in a management role (to be considered on a case by case basis).
Professional body membership
You must be a current member of IOB, or the Compliance Institute to undertake this programme.
Careers / Further progression
Continuous Professional Development
If you hold an IOB designation or a designation managed by IOB, CPD hours may be awarded on successful completion of this programme.
Further information
Contact Provider for next start date.
Fees
€5,280
IFS Skillnet member - €3,700*
Fees will be reviewed annually.
*Funding it subject to availability
This programme has IFS Skillnet funding available for certain companies. You should check if your company has IFS Skillnet approval.
Please note funding available for modules running up until end of 2023 only, a new application will be required for modules running in 2024 if funding is available.
The availability of funding for modules in future trimesters will be confirmed in advance of their commencement.
Tax relief may be available to candidates who are paying fees in a personal capacity. Further information is available from www.revenue.ie.
Funding it subject to availability
The programme has been designed in consultation with the Compliance Institute and other leading experts in the areas of Consumer Protection Risk Culture, Ethics and Behaviours.
Who is it for?
The programme will provide senior managers with the knowledge and tools to lead and embed effective cultures in their organisations.
Award
Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services from UCD.
This is a level 9 qualification on the National Framework of Qualifications and carries 30 ECTS.
Modules and learning outcomes
Ethical Practice in Financial Services (NFQ level 9, 10 ECTS)
Introduction to ethics in financial services - its relevance and importance. Approaches to ethical decision making - models, frameworks and challenges. A series of practical case-study sessions focusing on: Organisational pressures and ethical fading, managing conflicts of interests, the impact of culture and leadership styles, and ethical dilemmas.
Decision Making, Group Dynamics and Behaviour (NFQ level 9, 10 ECTS)
Understanding how decisions are made. The impact of cognitive biases on individual and group decisions (group think, over confidence etc). Diversity, inclusion and its’ impact on decision making. The role of performance management. Understanding and embedding ‘Consumer focus’ behaviours and conduct standards. Regulatory expectations.
Leading and Implementing Cultural Change (NFQ level 9, 10 ECTS)
Understanding of organisation culture and mindsets. Purpose, values and trust as drivers of an effective culture. Understand the indicator of a sound risk culture. How to lead cultural change (leadership styles and their impact, role modelling). Instilling a culture of empowerment and accountability. Regulatory expectations (5 Cs, CPRA model, Consumer Impact model). Culture MI and reporting to the board. Whistleblowing and speak up.
Appropriate learning tasks and activities will be assigned regularly to monitor student learning and provide feedback.
Students completing the programme will be assessed in a variety of ways – continuous assessment components will include completing practical projects, reflective journals and critical writing.
How you will benefit
On completing the Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services you will be able to:
Explain the theory and practice underpinning culture, ethics, leadership, behavioural change, supervision in the context of financial services sector and institutions
Outline the implications of ethical theories and behaviour and evaluate the intended and unintended consequences of proposed resolutions to ethical dilemmas and decisions affecting customers, shareholders and the public good
Ascertain an institution’s cultural behaviour, applying pertinent tools, models or frameworks
Assess the impact of group dynamics and behaviours on board or team decision-making
Evaluate existing policies and practices taking account of the commercial, consumer protection and societal imperatives in the context of delivering cultural change
Appraise usefulness or otherwise of moral rules, codes, standards or principals in leading and delivering cultural change
Communicate to internal and external stakeholders how cultural and ethical behavioural change can be addressed and facilitated to deliver outcomes in the best interest of the company, customers and society
Engage in self-reflection on ethical and cultural decision-making, in their role as leaders of cultural change.
education@iob.ie
Phone: +353 (0)1 6116 500